Caroline Dratton was Jay Dratton's wife and Tommy Dratton's mother in the 23rd case of the fourth season, "The Good Death".
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By 1998, her and Jay's marriage was loveless as he had become a cutthroat businessman with an empire to run. These plans became shelved when Jay was diagnosed as having a malignant brain tumor. During his stay in the hospital, Jay had hallucinations of a vacation he took with his family to the beach staying at Motel Louise in 1985.
On his deathbed, Jay told his son Tommy of the memory, and though Tommy lied that he didn't remember, he told his mother. Caroline rushed to Jay's side and discovered the six vials of morphine that had been given to him by Amelia Flores, a mother whose young daughter had died of a brain tumor. Despite Caroline's initial refusal to mercy kill Jay with the morphine, he assured her it was his final wish. When she asked if he was sure, Jay replied, "It's non-negotiable" (meaning he's ready). Caroline euthanized Jay while reflecting on their time together at the Motel Louise. She took the picture of them taken together at the motel from Jay's hand and fled the room, sobbing for him, as he flatlined.
Caroline was seemingly not arrested as Detective Lilly Rush understood her intentions to give Jay a peaceful death, or "good death". In the epilogue, Caroline, Tommy, and his own son revisited Motel Louise, and mother and son embraced each other. Jay's spirit "watched" over them from the bridge before fading away.